Service Desk
A place where you can report bugs, contact Casenoter for help and request new changes
Download
Tutorial #1 - Upload a WorkDoc
Tutorial #2 - Create a WorkPad
Tutorial #3 - Create a Matter for a client
Tutorial #4 - Create a Binder for a topic of interest
Tutorial #5 - Browse the Casenoter Libraries
Tutorial #6 - Search Austlii using Casenoter Assisted Search
Tutorial #7 - Save a link to a law case - Case Links
Tutorial #8 - Clip parts of a law case - save as Case Extracts
Frequently Asks Questions
How do I get a Group Library?
Go to Service Desk Portal and raise a request for a Group Library. Please provide a name for the Group Library that will be seen by all members. Once the Group Library is created you will be notified.
Then go to Profile > Manage Group Library in the casenoter application. Members of your group library can be added here.
If you wish to transfer ownership of the group library to another user then you can do so in the Profile > Manage Group Library screen.
How do I insert content into a Matter from a matter?
Using "Insert Content" menu you can select which type of content to insert and then choose from the dropdown list of items.